With this privacy policy, Plásticos Cantabria, S.A. de C.V. wants to make you aware of how important the processing of your personal data is to us. To this end, we will set out in a transparent and clear way the various ways in which we collect, process and use your data.
We also provide different communication channels through which you can contact us with any queries about the processing of your personal data, giving you full control over it.
By using this website, you signify your acceptance of all the terms of this privacy policy, so please read it carefully before accepting.
Plásticos Cantabria, S.A. de C.V. reserves the right to modify this policy to adapt it to new legislation, jurisprudence or industry practices.
As a user, you guarantee that the data you provide us with are accurate, authentic and truthful, and you undertake to keep such data up to date. Plásticos Cantabria, S.A. de C.V. cannot be held responsible for any inaccuracies.
The language used on this website is Spanish. Plásticos Cantabria, S.A. de C.V. is not responsible for any consequences arising from users misunderstanding the language or mistranslating the text.
NOTICE TO MINORS
Due to recent regulatory changes, if you are under fourteen years of age, you must have the consent of your parents or legal guardians for us to process your personal data.
Under no circumstances shall data concerning the professional or financial situation or the privacy of other family members be collected from the minor without the consent of the former.
If you are under fourteen years of age and have accessed this website without notifying your parents or legal guardians, you must not register as a user.
REGULATORY FRAMEWORK
Plásticos Cantabria, S.A. de C.V. has adapted its website to comply with the requirements of Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
The website also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE or LSSI).
DATA CONTROLLER
Plásticos Cantabria, S.A. de C.V. holder of Tax Identification No. [ ], and registered office at Chopo, 50, 54090 Los Reyes Ixtacala.
You can contact the Data Controller either by telephone on 53-90-00-68 or by e-mail at Info@plasticoscantabria.com
PRINCIPLES THAT WE WILL APPLY TO YOUR PERSONAL INFORMATION
When processing your personal data, we will apply the following principles to ensure compliance with the new European data protection regulation:
Principle of lawfulness, fairness and transparency: We will always require your consent to process your personal data for one or more specific purposes, and we will clearly inform you of these in advance.
Principle of data minimization: We will only request data strictly necessary for the purposes for which we require such data. The very minimum.
Principle of limitation of the retention period: Data will be kept for no longer than is necessary for processing purposes. Depending on the purpose, we will inform you of the relevant retention period. In the case of subscriptions, we will periodically review our lists and delete records that have been inactive for a considerable time.
Principle of integrity and confidentiality: Your data will be processed in a way that ensures the security of personal data and guarantees confidentiality. Please be aware that we take all necessary precautions to prevent unauthorized access to, or misuse of, our users’ data by third parties.
DATA COLLECTION: PURPOSE/LEGAL BASIS/TERMS
CONTACT FORM / EXERCISE OF RIGHTS
Purpose: Manage requests and respond to queries, complaints and comments on the services provided through our website.
Legal basis
The legal basis is our legitimate interest in resolving your queries or complaints.
If you contact us regarding an order, the legal basis will be the fulfillment of the purchase contract.
If you contact us to exercise one of your rights, the applicable legal basis for processing will be the fulfillment of our legal obligations.
Retention period: The period necessary to manage and resolve your request.
Mandatory fields: Name, E-mail,
Category Identifiers
Transfers: There may be transfers to web hosting companies (see the section on transfers)
SALES FORM
Purpose: Management of purchase requests for the different products available on the website. This involves payment and collection services, as well as handling returns and guarantees.
Legal basis: The legal basis shall be that of the execution of the sales contract.
Retention period
The retention period will be six years to comply with legal, tax and commercial obligations.
Data relating to your payment cards will be stored indefinitely until you indicate otherwise by exercising your rights to data restriction/objection.
Compulsory data: Name, surname(s), National Identity Card, e-mail, telephone, address.
Category Identifiers
Transfers: There may be transfers to web hosting companies (see the section on transfers)
There may be transfers to banking and/or financial companies (see the section on transfers).
YOUR RIGHTS AND HOW TO EXERCISE THEM
Right to access. To be informed of the data we handle about you.
Right to rectification. You may rectify, correct, update or complete any data concerning you that you consider inaccurate.
Right to erasure
You may request that your personal data be erased from our system.
Right to object
You may object to the processing of your personal data unless the legal basis is legitimate interest or the exercise or defense of possible claims.
Right to restrict processing
You may request that the processing of your personal data be restricted, in which case data will only be kept for the purpose of exercising or defending claims.
Right to data portability
Where technically feasible, you may request the portability or transfer of your personal data to another controller.
To exercise these rights, please send an e-mail to Info@plasticoscantabria.comwith the subject line: “Data Protection Law Rights”, and provide identification documents such as your National Identity Card or equivalent document.
Data subjects also have the right to effective judicial protection and to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing of personal data concerning them breaches the Regulation.
DATA SECRECY AND SECURITY
- Plásticos Cantabria, S.A. de C.V. undertakes to process your personal data in accordance with the purpose for which such data have been collected and will not use them for any other purpose without your consent.
Plásticos Cantabria, S.A. de C.V. has adopted and implemented all organizational and technical measures within its power to prevent the misuse of, unauthorized access to (own or from third parties), or alteration of your personal data.
With respect to the confidentiality in the processing of your personal data, Plásticos Cantabria, S.A. de C.V. undertakes to take the necessary measures to ensure that both its own staff and collaborators or service providers will access personal data in accordance with the security requirements set out in current data protection legislation.
This website includes an SSL certificate. This security protocol ensures that your data are transmitted securely, i.e., the transmission of data between a server and a web user, and vice versa, is fully encrypted.
Despite this, Plásticos Cantabria, S.A. de C.V. cannot guarantee the absolute security of the Internet and therefore cannot prevent data being accessed fraudulently by third parties. In the event of a security breach, Plásticos Cantabria, S.A. de C.V. will follow the incident notification protocol developed for this purpose.
TRANSFERS TO THIRD PARTIES
In order to fulfil the foregoing purposes, it is sometimes necessary for us to share some of your personal data with partner companies/self-employed individuals.
All of them comply with the legal requirements to guarantee an adequate level of security when processing your personal data and provide guarantees by accepting contracts or certifications:
Standard contractual clauses (data processor contracts) Adhered to Privacy Shield certification (for service providers in territories outside the European Economic Area whose legislation requires a lower level of protection) Courier service VARIOUS Logistics, transport and delivery of goods.
Technology services
Website hosting and maintenance.
Hardware maintenance and system administration.
Financial institutions VARIOUS Management of payments, collections and returns.
Marketing/advertising VARIOUS Subscription management and sending of newsletters.
Remarketing management.
Advisors/consultancies.
You may contact us at any time if you would like to know more detailed information about our service providers through the channels provided for this purpose.
REMARKETING
Legitimate basis. The legal basis is the express consent of the User when they access the website and accept this Privacy Policy. When purchasing a product or service.
Retention period: Indefinite. Until the User disables the use of cookies or device identifiers.
IP Category
Google Ads assignments
Facebook Ads
Different channels for its use:
Display advertising. When a User accesses a website. You will find banners of our brand with personalized messages depending on the products or services you are interested in.
Social media advertisements.
Social media advertising interfaces, such as Facebook Ads, allow us to use the information we already have about users to target ads only at those who have already interacted with our brand.
Email marketing.
Through personalized e-mail advertising campaigns (mailings) for users who have left a purchase halfway through or would like to receive information about products or services of interest to them. By prior consent Privacy policy updated 28/09/2020